Cancellations & Returns

If you have decided that you would like to cancel your order then please complete our order cancellation form. This form can be used to cancel orders that have not yet been dispatched to you as well as those orders received within the last 14 days that you wish to return in accordance with your statutory rights.

Where your order has already been dispatched you will be responsible for ensuring that it is returned to us in its original condition together with the original packaging and accessories. The packaging, products and accessories must be free from signs of use or damage but the protective film present on the original packaging and product(s) may have been removed to allow you to view the product(s).

If the returned order is incomplete and/or damaged you may not be entitled to a refund of the full purchase price and will be contacted to discuss your individual case

The returned order must arrive with us within 14 days of you submitting your completed returns form.

You will be responsible for the return postage charges and must obtain proof of postage. We recommend that you use a suitably insured service as you are responsible for any damage caused during return postage.